Privacy Policy

1. Introduction

WHXEX Limited ('we', 'our', 'us') values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website whxex.com and related services.

2. Information We Collect

We may collect identity data (name, date of birth, ID documents), contact data (email, phone), financial data (bank accounts, payment details), transaction data, device data (IP address, cookies), and AML/KYC verification data.

3. Purpose and Legal Basis

We process personal data to operate and provide our services, verify identity, comply with AML laws, prevent fraud, improve security, and fulfill regulatory obligations. Legal bases include performance of contract, legal obligations, legitimate interests, and consent.

4. Sharing and Transfers

We may share personal data with payment processors, KYC vendors, affiliates, auditors, legal advisors, and regulators when required by law. Data may be transferred internationally under appropriate safeguards.

5. Data Retention

Personal data is retained only as long as necessary to provide our services and comply with legal obligations. KYC and transaction data may be stored for 5–10 years as required by law.

6. User Rights

Users may request access, correction, deletion, restriction, or data portability. Requests can be sent to [email protected]. We may verify identity and deny deletion requests where retention is legally required.

7. Cookies

We use cookies to enhance user experience and analyze website traffic. You may manage or disable cookies via browser settings.

8. Security

We implement reasonable technical and organizational measures (encryption, access controls, monitoring). No system is perfectly secure, but we strive to protect your data.

9. KYC and AML Compliance

We perform identity verification and transaction monitoring in accordance with applicable AML/CTF laws. We may disclose information to authorities where required.

10. Children

Our services are not intended for individuals under 18. If we discover we have collected personal data from a minor, we will delete it unless required by law.

11. Changes

We may update this policy from time to time. Material changes will be communicated via email or notice on our website.

12. Contact

For privacy inquiries or to exercise rights, contact: [email protected].